Thank you for choosing Eliksir for your supplement needs.
We care deeply about your satisfaction and want you to feel confident in your purchase.
• If you are unsatisfied and the product is unused, you may return it within 7 days of receipt for a full refund. Please note that return delivery fees will be charged to you.
• If you have used the product and are not satisfied after 30 days of consistent use, you are covered by our 30-Day Satisfaction Guarantee — we will issue a full refund, no questions asked.
To qualify for a return, items must be in their original condition and packaging. Products with open or torn packaging lamination cannot be returned under the 7-day unused policy.
To initiate a return, please contact us at info@myeliksir.com. Once your request is approved, we will provide detailed return instructions.
Please note that items sent back without prior approval will not be accepted.
For any questions regarding returns or refunds, feel free to contact us at info@myeliksir.com.
Damaged Items and Concerns:
We kindly ask you to inspect your order immediately upon receipt. If you receive a defective, damaged, or incorrect item, please get in touch with us promptly so that we can assess the issue and rectify it.
Exchanges:
To expedite the process of getting the product you desire, you may return the item you have, and once the return is approved, make a separate purchase for the new item.
Refunds:
After we receive and inspect your return, we will notify you regarding the status of your refund. If approved, the refund will be processed automatically to your original payment method.
Contact Us:
For further information regarding our privacy policies, inquiries, or complaints, please don't hesitate to contact us via email at info@myeliksir.com.
